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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Tuck

January 26, 2026

5  out of  5
rating by Heather Tuck
"I have known Samantha for quite a few years and she has always been reliable to provide me with affordable insurance that makes sense and meets my needs. State farm is lucky to have her and I am glad to be back with her !"
We responded:
"Heather, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - John "
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debbie hardy

January 13, 2026

5  out of  5
rating by debbie hardy
"January 12th, 2026 My name is Debbie and I’m certain that I’m one of the oldest customer of State Farm for nearly 50 years. I’ve shared many great years with Chris Habits and his staff. I had a wonderful experience with Carol assisting me in reviewing my insurance policy this week. I stated I am appreciative of the service I’ve received in the many years but also needed to see if there were saving to decrease the cost. Carol was patient and went over every inch of every policy which helped make my policies more affordable. That made me feel very grateful. I haven’t had a chance to meet John but I’m sure Chris Habit left me in great hands. The entire staff has always been very helpful with any concerns I’ve communicated . As a good neighbor State Farm has been just that for me for decades with many options I could have chosen. Thanks again Carol for giving me a great experience and some savings.😊 Debbie"
We responded:
"Debbie, thank you so much for your kind words and for being a State Farm customer for nearly 50 years! We look forward to continuing to provide you with the same great service and support for many more years to come. - John"
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Taneshia Manley

January 5, 2026

5  out of  5
rating by Taneshia Manley
"Service was great!!"
We responded:
"Taneshia, thank you for taking a moment to share your positive experience with us! - John "
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Shonda Kelly

December 30, 2025

5  out of  5
rating by Shonda Kelly
"Colby was able to get me a great rate on my combo policy, he was very knowledgeable, and awesome to work with. Outstanding customer service."
We responded:
"Shonda, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - John "
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Christal Pittard

December 30, 2025

5  out of  5
rating by Christal Pittard
"Cody was very welcoming and willing to answer all of my questions. He made the process of switching to State Farm smooth and was very professional. Outstanding service."
We responded:
"Christal, I’m happy to hear Cody took such great care of you and we could provide you with a positive insurance experience. - John"
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cristel vaughan

December 21, 2025

5  out of  5
rating by cristel vaughan
"Samantha was so great to work with. She explained different plans that was beneficial to our family. Thank you much."
We responded:
"Cristel, I'm so glad our team has been able to give you such a great experience! - John"
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Zequan Arrington

December 17, 2025

5  out of  5
rating by Zequan Arrington
"Added additional coverage for a cheaper price. Samantha: Very awesome agent to work with."
We responded:
"Zequan, I’m happy to hear we could provide you with a positive insurance experience! - John"
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Ashley P

December 15, 2025

5  out of  5
rating by Ashley P
"Pure delight! he walked me thru each step different options listening to my situation and apply the appropriate options super amazing chase"
We responded:
"Ashley, we are honored to assist you with your insurance needs. - John "
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La'monique Hill

December 12, 2025

5  out of  5
rating by La'monique Hill
"Samantha is an awsome agent very knowledgeable anf informative.Thanks for all you do."
We responded:
"La'monique, my team and I will always be here for you in your time of need! - John"
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Linda Lewis

December 10, 2025

5  out of  5
rating by Linda Lewis
"Cody was very polite and helpful with getting my insurance today !!! I was surprised at how easy it was to switch carriers and at how much money I saved doing so. Cody was awesome at explaining all the steps to become a State Farm "family member" !!!!"
We responded:
"Linda, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
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Travis Matthews

December 8, 2025

5  out of  5
rating by Travis Matthews
"Great job Samantha"
We responded:
"Travis, we’re thrilled you had a 5-star experience! - John"
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chiquita daniels

December 4, 2025

5  out of  5
rating by chiquita daniels
"Coby was truly amazing. He has such a great personality. He was very professional and knowledgeable. Thanks to Coby, I'm confident in my decision to switch insurance companies. You're the best Coby!!"
We responded:
"Chiquita, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
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Rita Waters

December 4, 2025

5  out of  5
rating by Rita Waters
"Great customer service"
We responded:
"Rita, we appreciate the positive feedback! - John"
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Jessi Nwab

December 4, 2025

5  out of  5
rating by Jessi Nwab
"Samantha Harris is the best. Her knowledge of insurance products is a top-notch. She is customer centric. Her ability to provide her clients like me with detailed explanations and proffering solutions to my insurance needs at a minimal amount of time is a wow to me. Keep going above and beyond like you did with me and the sky will be limit. Thank you so much."
We responded:
"Jessi, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - John"
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Crystal Parham

December 4, 2025

5  out of  5
rating by Crystal Parham
"Ashley Newsome was a great help!"
We responded:
"Crysatl, your five-star review means so much to us! - John"
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David Peebles

December 3, 2025

5  out of  5
rating by David Peebles
"Had an opportunity to speak with state farm , agent colby today , and everything went super well , colby made sure that he searched for the best rates possible for me, along with the best coverage, and he was able to do that and get my premium less than my current provider, and I urge you to check out State Farm and their coverage, and they'll do all they can. To get a premium and coverage that would suit your needs. Thanks so much Colby. Happy holidays to the entire st a te farm family."
We responded:
"David, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John"
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Shardell Walton

December 3, 2025

5  out of  5
rating by Shardell Walton
"My experience with State Farm was excellent thanks to Samantha. From the moment she answered the phone, she was polite, patient, and extremely helpful. She walked me through every step, answered all my questions, and made sure I understood my options. It’s rare to find customer service this good. Samantha definitely deserves recognition for her outstanding service!"
We responded:
"Shardell, thanks so much for the 5 stars! We’re grateful for your support and look forward to helping you again! - John"
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Ashley Westberry

December 1, 2025

5  out of  5
rating by Ashley Westberry
"I had a great experience talking with Samantha. She was knowledgeable about what we were discussing and made me feel very comfortable about asking any questions. She was just very sweet overall and I would recommend her to anyone."
We responded:
"Ashley, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - John"
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Kodi Whitaker

December 1, 2025

5  out of  5
rating by Kodi Whitaker
"Samantha help me with my Life Insurance enjoyed working with her over the phone easy to talk to and professional..."
We responded:
"Kodi, we appreciate your time and business more than you know! Thank you! - John"
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James Wells

November 25, 2025

5  out of  5
rating by James Wells
"Ashley was very helpful 5 stars"
We responded:
"James, thank you for the five stars! - John"
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Jemal Boone

November 25, 2025

5  out of  5
rating by Jemal Boone
"Samantha and the team at John Grimes’ office are great. They explained the supplemental health benefits thoroughly! I wasn’t even aware of these benefits."
We responded:
"Thank you for leaving this 5-star review for our team, Jemal! I am very happy to hear that Chase provided you with excellent customer service. We appreciate you choosing us for all your insurance needs. -John "
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Donna Cribb

November 25, 2025

5  out of  5
rating by Donna Cribb
"Ashley is a wonderful asset to this office. She is prompt and personable. Give her a call today!"
We responded:
"Donna, I'm so gladAshley has been able to give you such a great experience with our State Farm Agency! We appreciate you. - John "
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Joe Gorham

November 24, 2025

5  out of  5
rating by Joe Gorham
"Ashley is a wonderful person she's has a nice personality over the phone"
We responded:
"Joe, We appreciate your support! - John"
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Amy Love

November 21, 2025

5  out of  5
rating by Amy Love
"Chase was informative, knowledgeable, caring, and personable. He was a great agent to work with. Thank you, Chase"
We responded:
"Amy, call us anytime! Chase and I appreciate your positive feedback! - John"
Profile photo of Lol

Lol

November 21, 2025

5  out of  5
rating by Lol
"Samantha helped me lower my payments when my son started driving. Thank you Samantha."
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations! - John"