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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Matthews

October 24, 2025

5  out of  5
rating by Chase Matthews
"Samantha helped me get a lower premium fantastic staff . Great people . . Chase 😀"
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Brittany

October 23, 2025

5  out of  5
rating by Brittany
"Chase did a great job helping me today. He also made sure he could give me the best possible price"
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JC

October 21, 2025

5  out of  5
rating by JC
"He was Very friendly an informative an made me feel like a family member instead of a customer thank you Chase"
We responded:
"JC, thank you so much for taking the time to leave a positive review! Your experience with our team is exactly what we strive for. We appreciate you and your business. - John"
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Dawn Vester

October 21, 2025

5  out of  5
rating by Dawn Vester
"Samantha is Wonderful!! She has the knowledge and the heart to look for what is best for you."
We responded:
"Dawn, thank you so much for your kind words about Samantha! - John"
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Catherine Johnson

October 17, 2025

5  out of  5
rating by Catherine Johnson
"Colby was amazing with being patient and working with me and my parents on changing insurances! It is very safe to say Colby and John Grimes State Farm have mine and my parents business!"
We responded:
"Catherine, We’re thrilled to hear that Colby provided the support you and your parents needed during the transition! We’re always here when you need us! - John"
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Timothy Robinson

October 17, 2025

5  out of  5
rating by Timothy Robinson
"Great"
We responded:
"Timothy, we appreciate your five-star feedback! - John"
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Rashad IAM

October 17, 2025

5  out of  5
rating by Rashad IAM
"Chase is great at what he does at state farm and very professional, overall great guy. And knowledgeable. Got me great bundle package and more. 💯💪🏾"
We responded:
"Rashad, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - John"
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Ricky Barrett

October 16, 2025

5  out of  5
rating by Ricky Barrett
"Colby Allen is a great guy. He answered all my questions, and his recommendations were really helpful. Thank you Colby for your great attitude and respectful consideration of our needs. I look forward to dealing with you and your company. Your doing a great job."
We responded:
"Ricky, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - John"
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Stephanie Carter

October 14, 2025

5  out of  5
rating by Stephanie Carter
"Very polite.respectful and professional. No wait time."
We responded:
"Stephanie, we appreciate the 5-star review! It means a lot to us—thank you for choosing our team. - John"
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Keisha Rudd

October 14, 2025

5  out of  5
rating by Keisha Rudd
"Hey Chase.. I was very satisfied with our conversation 🙂"
We responded:
"Keisha, we're glad to hear you had a great conversation with Chase. Your satisfaction means a lot to us! - John"
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Steve Kilby

October 13, 2025

5  out of  5
rating by Steve Kilby
"I dealt with colby and he did a fantastic job answwring my questions and was very informative"
We responded:
"Steve, thank you for the kind words! We're happy to hear Colby was helpful and informative. We appreciate you taking the time to share your experience! - John"
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Caroline Jeffries (CJ)

October 13, 2025

5  out of  5
rating by Caroline Jeffries (CJ)
"Ashley was very helpful and knowledgeable concerning all of my questions, enjoyed talking with her and she was able to answer all my questions and concerns."
We responded:
"Caroline, we're happy Ashley could help and provide the answers you needed. We appreciate your kind words and support! - John"
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Greg Styron

October 10, 2025

5  out of  5
rating by Greg Styron
"Julie was very pleasant and easy to work with."
We responded:
"Hi Greg, I am happy to hear about your great experience with Julie. I appreciate you for taking the time to share your feedback. -John Grimes"
Profile photo of Jennifer Fouke - Old Email

Jennifer Fouke - Old Email

October 9, 2025

5  out of  5
rating by Jennifer Fouke - Old Email
"Chase was so phenomenal! All the reps I’ve interacted with at State Farm are amazing! Incredibly helpful, knowledgeable and always willing to go above and beyond! So far, I have not encountered a situation where they couldn’t offer more for less ($)! All with a positive attitude! HIGHLY recommend giving them a call!"
We responded:
"Jennifer, Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - John"
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Cynthia Bartlett

October 9, 2025

5  out of  5
rating by Cynthia Bartlett
"Julie was a great help and she was fast in giving me my quotes"
We responded:
"Cynthia, we appreciate you sharing your experience! Thank you! - John"
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rickillya Evans

October 8, 2025

5  out of  5
rating by rickillya Evans
"Had a great experience with colby Allen he was so patient with me and he answered all my questions need more people like this in the world"
We responded:
"Rickillya, thank you for the wonderful feedback! We agree—more people like him would make the world a better place! - John"
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Leslie Weathers

October 8, 2025

5  out of  5
rating by Leslie Weathers
"Chase was not only friendly but professional and detailed about information he presented. He was patient and persistent with insuring my understanding of the material. I would love for him to my personal agent although I know he's a manager."
We responded:
"Leslie, thank you for the kind words! We’ll be sure to pass along your compliment! - John"
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dlaja lee

October 8, 2025

5  out of  5
rating by dlaja lee
"chase was so informative and just so helpful and pleasant. Definitely the best State Farm agent I’ve ever met"
We responded:
"Thanks so much for the fantastic feedback! So happy that you enjoyed your time working with Chase! - John "
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Ruby James

October 7, 2025

5  out of  5
rating by Ruby James
"Ashley at Grimes was very helpful in reinstating my car insurance thank you"
We responded:
"Ruby, thank you! We appreciate your feedback! - John"
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Jack Aaron

October 7, 2025

5  out of  5
rating by Jack Aaron
"John Grimes was right there to provide me with replacement policies for my auto and Homeowners insurance. My previous company Allstate drove my premiums up to the point of pain. John at State Farm saved me a great deal for which Im thankful. I had contacted the agency with some questions and was thankful that I didn’t have to converse with some insensitive AI. I spoke with a fully knowledgeable person Ashley. She hit a home run because she assured me I was now insured with a great agency. You can tell when an agency is not just there for the insurance companies interests but for its clients interests as well."
We responded:
"Jack, Thank you for the fantastic review! I'm thrilled to hear myself and Ashley could provide you with great service and savings. We truly appreciate your trust and kind words about our team’s commitment to clients! - John"
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Z

October 7, 2025

5  out of  5
rating by Z
"I had a great experience working with Chase, he was knowledgeable, and made the process of getting car insurance quick and stress-free. Highly recommend working with him if you're looking for great customer service."
We responded:
"Thank you for the great review! We’re happy to hear Chase made everything quick and easy. We appreciate your recommendation! - John"
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Lavan Jones

October 7, 2025

5  out of  5
rating by Lavan Jones
"Colby was a great help to me getting my rental insurance. He had it done in the time frame that I needed it and was very polite and professional. Colby explained everything to me concerning the policy and made sure that it was the one I needed. Thank YOU SO MUCH COLBY"
We responded:
"Lavan, thank you so much for your kind words! We're glad Colby was able to help you quickly and professionally. We'll be sure to pass along your thanks!! - John"
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Christenia sams

October 6, 2025

5  out of  5
rating by Christenia sams
"I have nothing but good experience with Colby Allen at Statefarm. He gave me excellent service in quoting me prices on my policy for my RAV4 and my home owners. I will recommend him and Statefarm to my friends and family."
We responded:
"Christenia, thank you for the great review! Colby will be happy to hear you had an excellent experience, and we appreciate you recommending State Farm to your friends and family! - John"
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HP SPORTZ INTELL

October 4, 2025

5  out of  5
rating by HP SPORTZ INTELL
"I called them cause I thought my internet quote was too high. Chase went to work and got me a reasonable price. I got renters/home and car insurance. I even got roadside assistance for under $150.00. I can live with that just call and ask for Chase."
We responded:
"Thank you for sharing your experience! We’re glad you’re happy with your coverage. We appreciate the recommendation! - John"
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valerie

September 29, 2025

5  out of  5
rating by valerie
"I feel a weight has been lifted off my shoulders. Thank You Colby Allen for all the time you spent with me on the phone, your patience while listening to my numerous questions and answering those questions. I feel comfortable with the Homeowners and Auto policies I acquired. You are truly a professional asset to State Farm. I would not hesitate to refer someone to you. Thanks Again"
We responded:
"Valerie, thank you so much for your kind words! We're always here when you need us! - John"